Hey Snobs, so picture this!
You just touch down at your long-awaited DREAM destination for a much needed and overdue vacation. You go to collect your luggage from baggage claim, and to your dismay, your luggage is nowhere to be found! The realization hits that your bags filled with crucial, personal items has been lost and panic mode immediately sets in. You are filled with emotional shock, confusion, and frustration.
Now, what do you do?!
We want to share with you fellow travel snobs some key actions to take if this unlucky situation ever happens while traveling, especially since the holiday season is fast approaching. However, please be at ease knowing that this situation is not very common and we don’t want to stress you out pre-flight; but unfortunately, the more your travel numbers go up, the chances rise that your luggage will be lost at some point or another. It happens to the very best of us!
So, if you ever find yourself in a “lost luggage debacle,” we want to make sure you are well-prepared to hopefully handle the situation in the best and most effective ways possible.
Here are six actions to take if, God forbid, your airline loses your luggage! *GASP*
1. Report Your Missing Luggage Immediately
This is the first and most important step to take. Obviously, if you don’t report your missing luggage, chances are, you’ll never see it again. So, to make sure you get your belongings back, make sure to head to the airline check-in/information desk to explain and report. Be sure to have your ID and baggage claim tag ready so that the attendant can pull up your flight information and its itinerary. Usually, your bag was simply misplaced in the wrong bin and ended up on a different flight. Therefore, if you give the attendant your contact information, they should be able to track down your lost luggage and have it sent back to you asap. Don’t forget to request a copy of the report and also give them a contact phone number so they can reach you.
2. Request a Reimbursement For Your Checked Bag Fee
You usually have to pay a fee to have your luggage checked in for a flight. Therefore, if your not getting a return on what you paid for, you deserve to have that fee refunded. So, when you report your lost luggage, be sure to request this reimbursement, sooner rather than later.
3. Ask For Free Delivery For Your Returned Luggage
When filing for the checked bag reimbursement fee, ALSO make sure to request a waived return fee. Emphasize that this situation was out of your control and was a mistake by the airline, therefore, they should pay for all of these extra costs. This is usually very negotiable as most airlines will do this by default anyway, but it’s always smart to make sure!
4. Keep Receipts
Don’t forget to keep a list of receipts of any items of clothing, shoes, toiletries, etc, that you had to buy to make up for the lost items in the luggage until it is returned. You will be able to request reimbursement for these items when your luggage arrives, and it can usually be done online via the airline’s website, or over the phone. Of course, unreasonable and overpriced items will probably be rejected and may even be questioned for fraud, so don’t try and take over-advantage of the system. For example, a $300 pair of sneakers will most likely not cut it.
5. Examine Your Luggage Upon Arrival
HOORAY! Your luggage has finally been returned to you! But now, carefully make sure that everything is there and that nothing is damaged! If you do see some tampering and/or any problem with the luggage and its contents, take pictures so you can file a claim with the airlines. Make sure to keep your flight and baggage claim information as you’ll most likely need this when filing. You should then hopefully be able to get a reimbursement for those damaged goods as well.
6. Follow Up, Follow Up, Follow Up
Continue to follow up with the airlines throughout this process and while you are waiting on your lost luggage to arrive. Be persistent, but also respect the time that it may take for them to relocate and send your bags.
So there you have it snobs! Remember, the good news is that 9 out of 10 times, lost luggage is found and returned to the rightful owner. Although it’s a very unfortunate situation to have happen (especially when just arriving to your destination and you’re away from home), most airline workers were not intending to do any harm and it was probably an honest mistake. Try and remember that even though you don’t have your luggage in hand at that very moment, you’re most likely only hours away from seeing your items again.
We are confident that this information can ease any anxiety you may be feeling if you ever find yourself in this sucky travel situation. But now you’ll know that all hope is not lost, and everything should, and CAN be resolved if you stay calm and handle everything like a SNOB!
ADDITIONAL HELPFUL TRAVEL TIP:
Make sure to always put name tags or a unique accessory such as a scarf onto your luggage. Sometimes luggage can be taken as a mistake by another flyer if your luggage looks similar to theirs. Name tags/accessory pieces attached to the outside of your bags can prevent this from happening and save you from losing your luggage.
Guess what snobs! Snob World is currently in the process of designing our own luggage tags. You will be able to purchase on the Snob World online store. Stay Tuned!!
~ Bon Voyage and Safe Travels, Snob World